Terms and Conditions

Effective Date: 10th September, 2024

Welcome to sanagaexpress.com, the website of Sanaga Express (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Site and our services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue using the Site.

1. Use of the Site

By using our Site, you agree to:

  • Use the Site in compliance with all applicable laws and regulations
  • Provide accurate and complete information when placing orders or creating an account
  • Refrain from using the Site for any unlawful or fraudulent purposes

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe you are violating these Terms or applicable laws.

2. Shipping Services

Sanaga Express provides international expedited shipping services. By placing an order for shipping services, you agree to the following:

  • You are responsible for providing accurate and complete shipping information.
  • All shipments are subject to applicable customs laws and regulations in the destination country. You are responsible for any customs duties, taxes, or additional fees that may apply.
  • Sanaga Express is not liable for delays, losses, or damages caused by events beyond our control, including weather conditions, customs delays, or carrier issues.

3. Payment Terms

All fees for shipping services must be paid at the time of order placement, unless otherwise agreed in writing. We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.)
  • PayPal or other secure payment gateways

You agree to pay all charges incurred by you or any users of your account, including applicable taxes. In the event of any payment disputes, Sanaga Express reserves the right to suspend or terminate your access to the Site and our services.

4. Refunds and Cancellations

  • Refunds: Refunds for shipping services will only be granted if an order is canceled before it is processed or shipped. Once a shipment has been dispatched, refunds are not available.
  • Cancellations: If you wish to cancel an order, please contact us as soon as possible at [Insert Contact Information]. If the shipment has already been processed, we will be unable to cancel it.

5. Limitation of Liability

Sanaga Express strives to provide a reliable shipping service, but we cannot guarantee that shipments will always arrive on time or without incident. By using our services, you agree that:

  • Sanaga Express is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, revenue, or data, resulting from your use of the Site or our services.
  • Sanaga Express’s liability for any direct claims related to shipping services is limited to the total amount paid for the service in question.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Sanaga Express or its licensors and is protected by intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works based on the content of the Site without our express written permission.

7. User Accounts

When creating an account on sanagaexpress.com, you agree to:

  • Maintain the confidentiality of your account login information
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account or security breaches

We reserve the right to terminate your account if you violate these Terms or engage in any illegal activities on the Site.

8. Indemnification

You agree to indemnify and hold harmless Sanaga Express, its employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, or expenses (including attorney fees) arising out of your use of the Site or your violation of these Terms.

9. Modifications to the Terms

Sanaga Express reserves the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon being posted to the Site. Your continued use of the Site or our services following any changes indicates your acceptance of the modified Terms.

10. Termination

We may terminate or suspend your access to the Site and our services, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Frisco, Texas, for any disputes arising from or related to your use of the Site or these Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Sanaga Express
12860 Twelve Oaks Ave
Frisco, TX, 75035 USA
Phone: [Insert Phone Number]
Email: [Insert Email Address]

Last updated: 10th September, 2024.